I've noticed a lot more of their machines seem to be breaking down. Now, it is expected since x amount of people use the machine every day, but some of them seem to be out of order for months on end. Even their TVs and their water fountain have been breaking down. I think it's going on 2 months since they removed the TV and it hasn't been replaced yet.
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It's fine for workouts, but customer service is mediocre. I had a lot debit card, so I had to cancel it. They don't take credit cards or cash so I had to wait for the new card. I went to the club to update my card and explain, but they charged me a penalty on top of the monthly fee. I asked if there's anyone I could talk to, but they didn't want to bother. Honestly, it could happen to anyone, but it just goes to show if you're ever in a situation like this, they just don't care. Not even for faithful customers.
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Ugh where do I begin.Avoid this scam of a gym at all cost.They are just taking your money.Its crowded at all times and it's very run down and dirty.Hard to get a good workout when every machine is taken.Theres nowhere to hang your keys and no protein shakes to buy after ur workout.Maybe I expected more since the PF in Palmdale is 100 times better than any PF I've been to.Just not a good vibe at the Alhambra PF.They are even too lazy to enforce their "Lunk" alarm lol I feel guilty giving them 1 star.More like 0 stars.This gym
I was diagnosed with autism when I was 7 years old and I have been bullied badly, even out in public. So when I got my membership in March of 2013 I was scared of getting bullied. Been going since then and NOT ONCE have I gotten picked on. The staff doesn’t care. They watch out for me. They greet me with my first name. ‘Hi Jacob, how are you?’ I feel safe and I feel independent. I put on muscle. I LOVE Planet Fitness.
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