It's fine for workouts, but customer service is mediocre. I had a lot debit card, so I had to cancel it. They don't take credit cards or cash so I had to wait for the new card. I went to the club to update my card and explain, but they charged me a penalty on top of the monthly fee. I asked if there's anyone I could talk to, but they didn't want to bother. Honestly, it could happen to anyone, but it just goes to show if you're ever in a situation like this, they just don't care. Not even for faithful customers.
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I was diagnosed with autism when I was 7 years old and I have been bullied badly, even out in public. So when I got my membership in March of 2013 I was scared of getting bullied. Been going since then and NOT ONCE have I gotten picked on. The staff doesn’t care. They watch out for me. They greet me with my first name. ‘Hi Jacob, how are you?’ I feel safe and I feel independent. I put on muscle. I LOVE Planet Fitness.
I've noticed a lot more of their machines seem to be breaking down. Now, it is expected since x amount of people use the machine every day, but some of them seem to be out of order for months on end. Even their TVs and their water fountain have been breaking down. I think it's going on 2 months since they removed the TV and it hasn't been replaced yet.
Even during the sign up process, when she signed me up, there was No Hello, No smile, No eye contact, it was Basically a " sign this and yeah, go ahead"..... I didn't need a jump up for joy response but a "Hello" or "Welcome to the gym" would provide a sense of professionalism. I've seen maybe 1 or 2 members of the staff that greet their patrons, I'm sure there are some Good staff members but not from what I seen.
If you are looking for Planet Fitness all location, then you have two option, One is the Planet Fitness Official site and second is the Google Map. So you can choose as you wish. For your comfort here I already provide the Google map below, so my friends, you can easily find the Planet Fitness Near Me all locations, from your location to any Planet Fitness.