In 2010, the International Health, Racquet, and Sportsclub Association named Anytime Fitness the fastest growing fitness club. Franchise Chatter titled Anytime Fitness as the franchise with the best business model in 2011. The Star Tribune called Anytime Fitness one of Minnesota's top workplaces in 2011, 2012, and 2013. The company ranked first in Minnesota Business Magazine's best company to work for in 2012 and 2013. Forbes ranked the company 14th as America's most promising companies. In 2014, Entrepreneur Magazine ranked Anytime Fitness number one on their franchise 500 list. In 2015 and 2016, Anytime Fitness was ranked first on the publication's top global franchises list.
Even during the sign up process, when she signed me up, there was No Hello, No smile, No eye contact, it was Basically a " sign this and yeah, go ahead"..... I didn't need a jump up for joy response but a "Hello" or "Welcome to the gym" would provide a sense of professionalism. I've seen maybe 1 or 2 members of the staff that greet their patrons, I'm sure there are some Good staff members but not from what I seen.
It's fine for workouts, but customer service is mediocre. I had a lot debit card, so I had to cancel it. They don't take credit cards or cash so I had to wait for the new card. I went to the club to update my card and explain, but they charged me a penalty on top of the monthly fee. I asked if there's anyone I could talk to, but they didn't want to bother. Honestly, it could happen to anyone, but it just goes to show if you're ever in a situation like this, they just don't care. Not even for faithful customers.
Teenagers ages 15 - 18 can visit any Planet Fitness location in the United States and Canada. Online signups are not available. Teens under 18 must bring a parent/guardian to sign up. Once the parent/guardian waiver is signed for teens under 18, teens can workout alone. Students who are already 18 do not need a parent or guardian to be present during the sign-up process.
In October 2013, the company hired celebrity tattoo artist and Anytime Fitness member, Jimmy Hayden, to tattoo its purple running man logo on nearly 200 franchisees, corporate employees, club managers, and personal trainers at an annual conference. Members and employees have a history of getting the logo tattoo, with an estimated 4,000 individuals inking their bodies, including CEO Chuck Runyon. Anytime Fitness provides a tattoo artist at its monthly training events and covers all expenses. The company will also reimburse anyone who submits a photo of their tattoo of the logo and describe why they wanted the tattoo.
Runyon, Mortensen, and Klinger founded Anytime Fitness in 2002. Eric Keller, a former employee of Southview Athletic Club was interested in their business concept and agreed to become the first franchise owner of Anytime Fitness. They provided Keller with support in choosing a site location, marketing strategies, equipment selection, and membership sales.