This gym is a joke. I thought my membership was cancel back in may but in june 13 i check they still charge me for the annual fee so i went in person and ask them why am i still being charged ? They just said oh did u signed anything i said yes i said on the screen thats it. Also my monthly payment is on june 17 so i asked them so am i still gonna get charge this month too and they said yes. Being charge due to your system fault ? What a joke. What a big disappointment with this gym after 3 years membership here. Never sign up planet fitness membership again nor recommend to anyone.
Even during the sign up process, when she signed me up, there was No Hello, No smile, No eye contact, it was Basically a " sign this and yeah, go ahead"..... I didn't need a jump up for joy response but a "Hello" or "Welcome to the gym" would provide a sense of professionalism. I've seen maybe 1 or 2 members of the staff that greet their patrons, I'm sure there are some Good staff members but not from what I seen.
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The club's two membership levels are $10 and $21.99 per month: the $10 per month level includes access to cardio and strength equipment, unlimited group fitness instruction and pizza and bagels once a month; the $21.99 per month (“Black Card”) level allows members to bring one guest per day at no charge, access to all Planet Fitness locations, and access to extra amenities, such as tanning booths, massage chairs, red light therapy and water massage beds.
Teenagers ages 15 - 18 can visit any Planet Fitness location in the United States and Canada. Online signups are not available. Teens under 18 must bring a parent/guardian to sign up. Once the parent/guardian waiver is signed for teens under 18, teens can workout alone. Students who are already 18 do not need a parent or guardian to be present during the sign-up process.
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