After being in the area for a bit...compared to other planet fitnesses, I am underwhelmed by the customer service here. The customer service here shows that the "gymtimidation" motto of Planet Fitness isn't true. I honestly chose Planet Fitness because of 2 things: the motto and the membership value. I chose this gym brand, because I've had experience with feeling uncomfortable at the gym due to people approaching me uncomfortably, treating my time on machines as less valuable, etc
Anytime Fitness is a 24-hour health and fitness club headquartered in Woodbury, Minnesota. The company operates over 4,000 franchised locations in 50 countries. The gym facilities are open 24 hours a day, 365 days out of the year. Chuck Runyon, Dave Mortensen, and Jeff Klinger founded Anytime Fitness in 2002. Runyon is the CEO of the company. According to Forbes, Anytime Fitness was the fastest growing health club franchise in 2014. In 2015, Entrepreneur Magazine ranked Anytime Fitness first on its global franchise list.
Starting May 15th and running through Sept. 1st, teens ages 15-18 can work out TOTALLY FREE. No catches, no commitments. Come in and use tons of cardio and strength equipment on your own, or sign up for our free fitness training classes. Plus, enter for the chance to win a $5,000 scholarship and other prizes! Visit any Planet Fitness on or after May 15th to sign up for your free summer membership. Under 18 must have a parent or guardian present at sign up. More information available here.
Even during the sign up process, when she signed me up, there was No Hello, No smile, No eye contact, it was Basically a " sign this and yeah, go ahead"..... I didn't need a jump up for joy response but a "Hello" or "Welcome to the gym" would provide a sense of professionalism. I've seen maybe 1 or 2 members of the staff that greet their patrons, I'm sure there are some Good staff members but not from what I seen.