After being in the area for a bit...compared to other planet fitnesses, I am underwhelmed by the customer service here. The customer service here shows that the "gymtimidation" motto of Planet Fitness isn't true. I honestly chose Planet Fitness because of 2 things: the motto and the membership value. I chose this gym brand, because I've had experience with feeling uncomfortable at the gym due to people approaching me uncomfortably, treating my time on machines as less valuable, etc
If you want to work out and don't know where to start from the Planet Fitness Store recommends that you get to our online store accessible through phone. You can also use laptop or desktop and register with the Planet Fitness online store and be part of the mailing list which will allow you to get the planet fitness best promo codes which you can use to get discounts so that you can shop to workout.
Even during the sign up process, when she signed me up, there was No Hello, No smile, No eye contact, it was Basically a " sign this and yeah, go ahead"..... I didn't need a jump up for joy response but a "Hello" or "Welcome to the gym" would provide a sense of professionalism. I've seen maybe 1 or 2 members of the staff that greet their patrons, I'm sure there are some Good staff members but not from what I seen.