After being in the area for a bit...compared to other planet fitnesses, I am underwhelmed by the customer service here.  The customer service here shows that the "gymtimidation" motto of Planet Fitness isn't true.  I honestly chose Planet Fitness because of 2 things: the motto and the membership value.  I chose this gym brand, because I've had experience with feeling uncomfortable at the gym due to people approaching me uncomfortably, treating my time on machines as less valuable, etc
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This gym is a joke. I thought my membership was cancel back in may but in june 13 i check they still charge me for the annual fee so i went in person and ask them why am i still being charged ? They just said oh did u signed anything i said yes i said on the screen thats it. Also my monthly payment is on june 17 so i asked them so am i still gonna get charge this month too and they said yes. Being charge due to your system fault ? What a joke. What a big disappointment with this gym after 3 years membership here. Never sign up planet fitness membership again nor recommend to anyone.
I've noticed a lot more of their machines seem to be breaking down. Now, it is expected since x amount of people use the machine every day, but some of them seem to be out of order for months on end. Even their TVs and their water fountain have been breaking down. I think it's going on 2 months since they removed the TV and it hasn't been replaced yet.
PF Alhambra is a tidy, affordable gym with neat lockers, huge parking lot, free pizza and tootsie roll. LoL. Staff (Mark and co.) are competent, friendly and professional. They should be given a raise! Because they are always dependable. PF is without flaws, the things I abhor is when the machines are out of service, artic blasting A/C on the far back end and the crowded peak hours (M-W; 6pm), however, not as terrible compared to PF Mid-town Olympic blvd branch.The gym goers are friendly, nice and respectful. Similarly, there are good looking fit women in this gym which kinda motivating. Overall, I highly recommend this gym. I can suggest they add more new machines or install a wall  pull up bars like most gym do. I would like to make it happen.

In 1993, the Grondahl brothers hired Chris Rondeau, Planet Fitness’ current CEO, to work the front desk. Rondeau and the Grondahls recognized that there was a greater opportunity to serve a much larger segment of the population if they changed the gym environment, both in attitude and format, by creating a non-intimidating, low-cost model.[5] Planet Fitness then became known as the "Judgement Free Zone," aimed more at the average user than the bodybuilder type of fitness enthusiast.[6] As early as March 2015, the "Judgement Free Zone" policy has been expanded to allow trans women to use the women's locker room. The policy states that "members and guests may use all gym facilities based on their sincere self-reported gender identity."[7]


The day I walked into Planet Fitness I weighed 315 pounds. I was diagnosed with type 2 diabetes and I wanted to do something about it. Joining Planet Fitness may have saved my life. Since the first day I walked into Planet Fitness and started doing a workout program, I’ve lost 50lbs and have dropped several clothes sizes! I feel great. Everyone who sees me now tells me how good I look. All I can say to Planet Fitness is thank you for a great place to work out!
Working out can sometimes make you feel like losing a lot of drive to keep going on, the Planet Fitness store is aware of this, and that is why with the planet fitness best promo codes you can buy yourself the motivational Planet Fitness tees for him and her so that you can encourage one another to go on even on a day you feel so tired you think you can’t go on.
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