After being in the area for a bit...compared to other planet fitnesses, I am underwhelmed by the customer service here.  The customer service here shows that the "gymtimidation" motto of Planet Fitness isn't true.  I honestly chose Planet Fitness because of 2 things: the motto and the membership value.  I chose this gym brand, because I've had experience with feeling uncomfortable at the gym due to people approaching me uncomfortably, treating my time on machines as less valuable, etc

Join the Planet Fitness gym starting at $10 a month! Planet Fitness offers two different membership options. Classic Membership Includes: Unlimited Access to Home Club Free Fitness Training Free Wifi Planet Fitness Black Card Includes: Use of any Planet Fitness Worldwide Bring a Guest Anytime Use of Massage Chairs, Tanning, and More All members can visit a Planet Fitness on the first Monday of every month and get free pizza. Or, show up on the second Tuesday of every month for free bagels! You can can sign up for a membership at your local Planet Fitness gym. Find a club near you.
The club's two membership levels are $10 and $21.99 per month: the $10 per month level includes access to cardio and strength equipment, unlimited group fitness instruction and pizza and bagels once a month; the $21.99 per month (“Black Card”) level allows members to bring one guest per day at no charge, access to all Planet Fitness locations, and access to extra amenities, such as tanning booths, massage chairs, red light therapy and water massage beds.[13][9]
In February 2005, Anytime Fitness opened its 77th club, the first location outside of the United States, in Halifax, Nova Scotia, Canada. By 2008, the company was approaching 700 franchisees in 45 U.S. states and Canada. At that time, the company also operated 12 corporately owned locations.[8] In January 2009, the company opened its 1000th club in Wake Village, Texas.[10]

Join the Planet Fitness gym starting at $10 a month! Planet Fitness offers two different membership options. Classic Membership Includes: Unlimited Access to Home Club Free Fitness Training Free Wifi Planet Fitness Black Card Includes: Use of any Planet Fitness Worldwide Bring a Guest Anytime Use of Massage Chairs, Tanning, and More All members can visit a Planet Fitness on the first Monday of every month and get free pizza. Or, show up on the second Tuesday of every month for free bagels! You can can sign up for a membership at your local Planet Fitness gym. Find a club near you.
It's fine for workouts, but customer service is mediocre. I had a lot debit card, so I had to cancel it. They don't take credit cards or cash so I had to wait for the new card. I went to the club to update my card and explain, but they charged me a penalty on top of the monthly fee. I asked if there's anyone I could talk to, but they didn't want to bother. Honestly, it could happen to anyone, but it just goes to show if you're ever in a situation like this, they just don't care. Not even for faithful customers.
I've noticed a lot more of their machines seem to be breaking down. Now, it is expected since x amount of people use the machine every day, but some of them seem to be out of order for months on end. Even their TVs and their water fountain have been breaking down. I think it's going on 2 months since they removed the TV and it hasn't been replaced yet.
If you want to work out and don't know where to start from the Planet Fitness Store recommends that you get to our online store accessible through phone. You can also use laptop or desktop and register with the Planet Fitness online store and be part of the mailing list which will allow you to get the planet fitness best promo codes which you can use to get discounts so that you can shop to workout. 

Starting May 15th and running through Sept. 1st, teens ages 15-18 can work out TOTALLY FREE.   No catches, no commitments.  Come in and use tons of cardio and strength equipment on your own, or sign up for our free fitness training classes.  Plus, enter for the chance to win a $5,000 scholarship and other prizes!  Visit any Planet Fitness on or after May 15th to sign up for your free summer membership.  Under 18 must have a parent or guardian present at sign up.  More information available here.
I really like working out there. The trainers are very helpful. The best thing is that it doesn't ha...ve the locker room smell that turns me off from working out. I like being able to go when I have the time and not when the gym has the time. I'm shy about working out in front of people and at Anytime I can go when there is very few people there. See More
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