At my home Planet Fitness, I have had no issues.  However coming here, I experienced feeling uncomfortable.  I just started to use a machine and someone asks me if I am using it...of course I am?!  He then proceeds to stand within 2 feet of the machine with his arms crossed, legs apart, staring.  Unwilling to be "gymtimidated" (though maybe in the past I would have been intimidated to stop), I finished my 3 sets.  The issue with this is that I brought this up to the staff and the staff looked at me with annoyance, denied that was "gymtimidation," and turned away to ignore me.  The phone then rang and he looked away toward the ceiling averting my gaze.
It's fine for workouts, but customer service is mediocre. I had a lot debit card, so I had to cancel it. They don't take credit cards or cash so I had to wait for the new card. I went to the club to update my card and explain, but they charged me a penalty on top of the monthly fee. I asked if there's anyone I could talk to, but they didn't want to bother. Honestly, it could happen to anyone, but it just goes to show if you're ever in a situation like this, they just don't care. Not even for faithful customers.
Planet Fitness (PFIP LLC) is an American franchisor and operator of fitness centers based in Hampton, New Hampshire.[1][2] The company reports that it has 1,742 clubs,[1] making it one of the largest fitness club franchises by number of members and locations. There are locations across the United States as well as in other countries such as Canada, Dominican Republic, Panama, and Mexico. It markets itself as a "Judgment Free Zone" that caters to novice and casual gym users and is reported to be the nation’s fastest growing fitness center franchise.[3]
I was diagnosed with autism when I was 7 years old and I have been bullied badly, even out in public. So when I got my membership in March of 2013 I was scared of getting bullied. Been going since then and NOT ONCE have I gotten picked on. The staff doesn’t care. They watch out for me. They greet me with my first name. ‘Hi Jacob, how are you?’ I feel safe and I feel independent. I put on muscle. I LOVE Planet Fitness.
In March 2016, Planet Fitness partnered with STOMP Out Bullying,[23] a national organization dedicated to bullying prevention, and the Boys & Girls Clubs of America to launch the company’s national philanthropic initiative, The Judgement Free Generation.[24] Also in 2016, the company donated more than $1 million to the program.[25][26][27] Planet Fitness has also provided mini "Judgement Free Zone" gyms to Boys & Girls Clubs in Manchester, New Hampshire[28] and Pasadena, California.[29]
Anytime Fitness is a 24-hour health and fitness club headquartered in Woodbury, Minnesota. The company operates over 4,000 franchised locations in 50 countries. The gym facilities are open 24 hours a day, 365 days out of the year.[2][3] Chuck Runyon, Dave Mortensen, and Jeff Klinger founded Anytime Fitness in 2002. Runyon is the CEO of the company.[2][4] According to Forbes, Anytime Fitness was the fastest growing health club franchise in 2014.[5] In 2015, Entrepreneur Magazine ranked Anytime Fitness first on its global franchise list.[6]
At my home Planet Fitness, I have had no issues.  However coming here, I experienced feeling uncomfortable.  I just started to use a machine and someone asks me if I am using it...of course I am?!  He then proceeds to stand within 2 feet of the machine with his arms crossed, legs apart, staring.  Unwilling to be "gymtimidated" (though maybe in the past I would have been intimidated to stop), I finished my 3 sets.  The issue with this is that I brought this up to the staff and the staff looked at me with annoyance, denied that was "gymtimidation," and turned away to ignore me.  The phone then rang and he looked away toward the ceiling averting my gaze.

This gym is a joke. I thought my membership was cancel back in may but in june 13 i check they still charge me for the annual fee so i went in person and ask them why am i still being charged ? They just said oh did u signed anything i said yes i said on the screen thats it. Also my monthly payment is on june 17 so i asked them so am i still gonna get charge this month too and they said yes. Being charge due to your system fault ? What a joke. What a big disappointment with this gym after 3 years membership here. Never sign up planet fitness membership again nor recommend to anyone.

Teenagers ages 15 - 18 can visit any Planet Fitness location in the United States and Canada. Online signups are not available. Teens under 18 must bring a parent/guardian to sign up. Once the parent/guardian waiver is signed for teens under 18, teens can workout alone. Students who are already 18 do not need a parent or guardian to be present during the sign-up process.


Anytime Fitness is a 24-hour health and fitness club headquartered in Woodbury, Minnesota. The company operates over 4,000 franchised locations in 50 countries. The gym facilities are open 24 hours a day, 365 days out of the year.[2][3] Chuck Runyon, Dave Mortensen, and Jeff Klinger founded Anytime Fitness in 2002. Runyon is the CEO of the company.[2][4] According to Forbes, Anytime Fitness was the fastest growing health club franchise in 2014.[5] In 2015, Entrepreneur Magazine ranked Anytime Fitness first on its global franchise list.[6]
I was diagnosed with autism when I was 7 years old and I have been bullied badly, even out in public. So when I got my membership in March of 2013 I was scared of getting bullied. Been going since then and NOT ONCE have I gotten picked on. The staff doesn’t care. They watch out for me. They greet me with my first name. ‘Hi Jacob, how are you?’ I feel safe and I feel independent. I put on muscle. I LOVE Planet Fitness.
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