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It's fine for workouts, but customer service is mediocre. I had a lot debit card, so I had to cancel it. They don't take credit cards or cash so I had to wait for the new card. I went to the club to update my card and explain, but they charged me a penalty on top of the monthly fee. I asked if there's anyone I could talk to, but they didn't want to bother. Honestly, it could happen to anyone, but it just goes to show if you're ever in a situation like this, they just don't care. Not even for faithful customers.
The Planet Fitness Store is an American franchise of fitness centers based in Newington in New Hampshire America. Founded in 1992 and has 1000 locations in America and recent expansions into Canada and Dominican Republic, the Planet Fitness store has done its part in keeping people healthy for 24 years especially in our time where recreational facilities such as being outdoors have been replaced with seating at home and doing things while seated or lying down.
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