Ugh where do I begin.Avoid this scam of a gym at all cost.They are just taking your money.Its crowded at all times and it's very run down and dirty.Hard to get a good workout when every machine is taken.Theres nowhere to hang your keys and no protein shakes to buy after ur workout.Maybe I expected more since the PF in Palmdale is 100 times better than any PF I've been to.Just not a good vibe at the Alhambra PF.They are even too lazy to enforce their "Lunk" alarm lol I feel guilty giving them 1 star.More like 0 stars.This gym
Established in 1996, this company operates from France is an expert market player in the fitness industry. They offer services to the education group and have a small team of members who are efficient providers of training and education. They also have tie ups with health clubs and more than 1000 clubs rely on them for the high quality equipment they offer. They believe in 100% customer satisfaction.
After being in the area for a bit...compared to other planet fitnesses, I am underwhelmed by the customer service here.  The customer service here shows that the "gymtimidation" motto of Planet Fitness isn't true.  I honestly chose Planet Fitness because of 2 things: the motto and the membership value.  I chose this gym brand, because I've had experience with feeling uncomfortable at the gym due to people approaching me uncomfortably, treating my time on machines as less valuable, etc
Even during the sign up process, when she signed me up, there was No Hello, No smile, No eye contact, it was Basically a " sign this and yeah, go ahead"..... I didn't need a jump up for joy response but a "Hello" or "Welcome to the gym" would provide a sense of professionalism. I've seen maybe 1 or 2 members of the staff that greet their patrons, I'm sure there are some Good staff members but not from what I seen.
This gym is a joke. I thought my membership was cancel back in may but in june 13 i check they still charge me for the annual fee so i went in person and ask them why am i still being charged ? They just said oh did u signed anything i said yes i said on the screen thats it. Also my monthly payment is on june 17 so i asked them so am i still gonna get charge this month too and they said yes. Being charge due to your system fault ? What a joke. What a big disappointment with this gym after 3 years membership here. Never sign up planet fitness membership again nor recommend to anyone.
I was diagnosed with autism when I was 7 years old and I have been bullied badly, even out in public. So when I got my membership in March of 2013 I was scared of getting bullied. Been going since then and NOT ONCE have I gotten picked on. The staff doesn’t care. They watch out for me. They greet me with my first name. ‘Hi Jacob, how are you?’ I feel safe and I feel independent. I put on muscle. I LOVE Planet Fitness.
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