Even during the sign up process, when she signed me up, there was No Hello, No smile, No eye contact, it was Basically a " sign this and yeah, go ahead"..... I didn't need a jump up for joy response but a "Hello" or "Welcome to the gym" would provide a sense of professionalism. I've seen maybe 1 or 2 members of the staff that greet their patrons, I'm sure there are some Good staff members but not from what I seen.
In February 2005, Anytime Fitness opened its 77th club, the first location outside of the United States, in Halifax, Nova Scotia, Canada. By 2008, the company was approaching 700 franchisees in 45 U.S. states and Canada. At that time, the company also operated 12 corporately owned locations.[8] In January 2009, the company opened its 1000th club in Wake Village, Texas.[10]
I've noticed a lot more of their machines seem to be breaking down. Now, it is expected since x amount of people use the machine every day, but some of them seem to be out of order for months on end. Even their TVs and their water fountain have been breaking down. I think it's going on 2 months since they removed the TV and it hasn't been replaced yet.
At my home Planet Fitness, I have had no issues.  However coming here, I experienced feeling uncomfortable.  I just started to use a machine and someone asks me if I am using it...of course I am?!  He then proceeds to stand within 2 feet of the machine with his arms crossed, legs apart, staring.  Unwilling to be "gymtimidated" (though maybe in the past I would have been intimidated to stop), I finished my 3 sets.  The issue with this is that I brought this up to the staff and the staff looked at me with annoyance, denied that was "gymtimidation," and turned away to ignore me.  The phone then rang and he looked away toward the ceiling averting my gaze.
I was diagnosed with autism when I was 7 years old and I have been bullied badly, even out in public. So when I got my membership in March of 2013 I was scared of getting bullied. Been going since then and NOT ONCE have I gotten picked on. The staff doesn’t care. They watch out for me. They greet me with my first name. ‘Hi Jacob, how are you?’ I feel safe and I feel independent. I put on muscle. I LOVE Planet Fitness.
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