After being in the area for a bit...compared to other planet fitnesses, I am underwhelmed by the customer service here.  The customer service here shows that the "gymtimidation" motto of Planet Fitness isn't true.  I honestly chose Planet Fitness because of 2 things: the motto and the membership value.  I chose this gym brand, because I've had experience with feeling uncomfortable at the gym due to people approaching me uncomfortably, treating my time on machines as less valuable, etc

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PF Alhambra is a tidy, affordable gym with neat lockers, huge parking lot, free pizza and tootsie roll. LoL. Staff (Mark and co.) are competent, friendly and professional. They should be given a raise! Because they are always dependable. PF is without flaws, the things I abhor is when the machines are out of service, artic blasting A/C on the far back end and the crowded peak hours (M-W; 6pm), however, not as terrible compared to PF Mid-town Olympic blvd branch.The gym goers are friendly, nice and respectful. Similarly, there are good looking fit women in this gym which kinda motivating. Overall, I highly recommend this gym. I can suggest they add more new machines or install a wall  pull up bars like most gym do. I would like to make it happen.
It's fine for workouts, but customer service is mediocre. I had a lot debit card, so I had to cancel it. They don't take credit cards or cash so I had to wait for the new card. I went to the club to update my card and explain, but they charged me a penalty on top of the monthly fee. I asked if there's anyone I could talk to, but they didn't want to bother. Honestly, it could happen to anyone, but it just goes to show if you're ever in a situation like this, they just don't care. Not even for faithful customers.
Working out can sometimes make you feel like losing a lot of drive to keep going on, the Planet Fitness store is aware of this, and that is why with the planet fitness best promo codes you can buy yourself the motivational Planet Fitness tees for him and her so that you can encourage one another to go on even on a day you feel so tired you think you can’t go on.
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