After being in the area for a bit...compared to other planet fitnesses, I am underwhelmed by the customer service here.  The customer service here shows that the "gymtimidation" motto of Planet Fitness isn't true.  I honestly chose Planet Fitness because of 2 things: the motto and the membership value.  I chose this gym brand, because I've had experience with feeling uncomfortable at the gym due to people approaching me uncomfortably, treating my time on machines as less valuable, etc
In 1993, the Grondahl brothers hired Chris Rondeau, Planet Fitness’ current CEO, to work the front desk. Rondeau and the Grondahls recognized that there was a greater opportunity to serve a much larger segment of the population if they changed the gym environment, both in attitude and format, by creating a non-intimidating, low-cost model.[5] Planet Fitness then became known as the "Judgement Free Zone," aimed more at the average user than the bodybuilder type of fitness enthusiast.[6] As early as March 2015, the "Judgement Free Zone" policy has been expanded to allow trans women to use the women's locker room. The policy states that "members and guests may use all gym facilities based on their sincere self-reported gender identity."[7]
Planet Fitness (PFIP LLC) is an American franchisor and operator of fitness centers based in Hampton, New Hampshire.[1][2] The company reports that it has 1,742 clubs,[1] making it one of the largest fitness club franchises by number of members and locations. There are locations across the United States as well as in other countries such as Canada, Dominican Republic, Panama, and Mexico. It markets itself as a "Judgment Free Zone" that caters to novice and casual gym users and is reported to be the nation’s fastest growing fitness center franchise.[3]

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The Planet Fitness Store is an American franchise of fitness centers based in Newington in New Hampshire America. Founded in 1992 and has 1000 locations in America and recent expansions into Canada and Dominican Republic, the Planet Fitness store has done its part in keeping people healthy for 24 years especially in our time where recreational facilities such as being outdoors have been replaced with seating at home and doing things while seated or lying down.
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